Security Operations

SOC, SIEM & Incident Response
Across the UAE

Improve security monitoring, detection, triage, escalation and incident readiness through better telemetry, use-case engineering, EDR/XDR integration, threat hunting and repeatable response workflows. Depending on scope, the operating model may be structured as managed SOC, MDR, managed SIEM or a combination of those capabilities.

Specialist 24/7 SOC and NOC capability is alliance-supported through Adaptive Cyber Labs where required

Security Operations Services

Effective security operations require useful telemetry, prioritised detections and tested response procedures. Define what is monitored, what response is managed, how incidents escalate and who can act.

SIEM Architecture & Telemetry Onboarding

Design SIEM architecture across Microsoft Sentinel, Splunk, QRadar and Wazuh; prioritise log sources, onboard identity, endpoint, cloud and network telemetry, and document coverage gaps for detection and investigation.

Detection Engineering & Use Cases

Create, tune and maintain detection logic around realistic threats and business risk, with severity, ownership, false-positive handling and investigation guidance defined for each important use case.

EDR, XDR & Microsoft Security Integration

Connect endpoint and Microsoft security signals to investigation workflows so identity, device, email, cloud and third-party events can be correlated and escalated with better context.

Threat Intelligence & Threat Hunting

Use intelligence, indicators and behavioural hypotheses to perform targeted hunts, investigate suspicious activity and feed validated findings back into detection rules and monitoring priorities.

SOAR, Playbooks & Alert Triage

Define triage, severity and escalation workflows and automate low-risk repetitive actions where appropriate, while retaining analyst review and clear approval boundaries for higher-impact response actions.

Incident Response & Post-Incident Improvement

Prepare containment, evidence, communication and recovery workflows; exercise response plans; and use root-cause and lessons-learned reviews to improve controls and detections after incidents.

UAE-Led Security Operations Governance

Zurix Global provides UAE-facing architecture, governance, project oversight and improvement planning for security-operations engagements. The model can integrate SIEM, EDR/XDR and Microsoft security telemetry with specialist monitoring capability where required, while keeping detection ownership, escalation, incident communication and management reporting defined for the customer environment.

Service Coverage

SOC, SIEM & Incident Response Workflow

A security-operations lifecycle that connects telemetry, detection logic, alert triage, investigation, response and post-incident tuning into one repeatable process.

  1. Telemetry & Use Cases

    Onboard priority log sources and map detection use cases to business risk, available telemetry and response ownership.

  2. Detect & Correlate

    Apply detection logic and correlation across identity, endpoint, cloud, network and application security signals.

  3. Triage & Prioritise

    Validate alerts, establish severity and confidence, and separate actionable events from lower-value noise.

  4. Investigate

    Correlate evidence, establish scope and affected assets, and document findings that support response decisions.

  5. Respond & Recover

    Execute approved containment, remediation, communication and recovery actions with appropriate ownership and approvals.

  6. Tune & Improve

    Feed incident findings, false positives and missed signals back into detections, playbooks and monitoring priorities.

The workflow helps UAE organisations structure SIEM and SOC operations around useful detections, evidence-led investigation, controlled response and continual improvement.

Service Coverage

  • Dubai
  • Abu Dhabi
  • Sharjah
  • Ajman
  • Ras Al Khaimah
  • Fujairah
  • Umm Al Quwain

Security Operations Deliverables

The objective is a repeatable monitoring and response capability with documented telemetry, detections, escalation paths, playbooks and improvement actions that can be reviewed over time.

SIEM architecture, log-source inventory and telemetry coverage matrix
Detection-use-case catalogue with severity and investigation guidance
EDR/XDR and Microsoft security integration improvement plan
Alert triage, ownership and escalation operating procedures
Threat-hunting hypotheses, investigation workflow and findings records
Incident-response and SOAR playbooks with approval boundaries
Security-operations dashboard, metrics and management reporting model
Post-incident lessons learned and continual-improvement backlog

How We Work

  • Assess the current environment, priorities, dependencies and operational risks
  • Define scope, target state, ownership and clear success criteria before implementation
  • Plan controlled changes with sequencing, review points and rollback considerations where applicable
  • Implement and validate configuration, integrations, controls and operational readiness
  • Document decisions, runbooks, evidence, ownership and handover requirements
  • Review outcomes and maintain a prioritised continual-improvement backlog

Business Outcomes

  • SIEM architecture, log-source inventory and telemetry coverage matrix
  • Detection-use-case catalogue with severity and investigation guidance
  • EDR/XDR and Microsoft security integration improvement plan
  • Alert triage, ownership and escalation operating procedures
  • Threat-hunting hypotheses, investigation workflow and findings records
  • Incident-response and SOAR playbooks with approval boundaries

Why Zurix

  • UAE-facing project governance, workshops and stakeholder communication
  • Cybersecurity, cloud, Microsoft and infrastructure capability within one delivery model
  • Practical work that can fit existing platforms, tools and technology investments
  • Documentation, operational ownership and handover treated as part of delivery
  • Scope shaped around business risk, current maturity and internal team capability

Make Security Monitoring Operationally Useful

Talk to Zurix Global about SIEM architecture, telemetry coverage, EDR/XDR integration, detection engineering, threat hunting, incident readiness and a security-operations model suited to your UAE environment.